SECURE SUPPORT CENTER
ENCRYPTED COMMS | PGP REQUIRED FOR SENSITIVE DATA | ZERO LOGS
Communication Protocols
DrugHub utilizes a decentralized support architecture. All tickets regarding disputes, vendor onboarding, or security vulnerabilities must be submitted via the form below or through PGP-signed email. Plain text messages containing addresses or transaction IDs may be automatically rejected by the firewall.
Direct Support Onion Mail
[email protected]
Vendor Applications
[email protected]
SUBMIT ENCRYPTED TICKET
PGP ACTIVE
Market Public Key
Fingerprint (SHA-256)
93A2 44B1 F5C9 22D0 8812 E4A6 77B3 9901 F45A 1192
Ticket Protocol
- 01. One ticket per issue. Duplicates push you to the back of the queue.
- 02. Messages >5000 chars are truncated. Be concise.
- 03. Abusive language towards staff results in a 30-day account ban.
- 04. Do not ask for ETA on withdrawals. The blockchain is public.
SYSTEM STATUS
Support Queue: LOW
API Latency: 142ms
Warrant Canary
"As of 2023, DrugHub has not received any National Security Letters or court orders."